Continuous Improvement PM in New York, NY at Brink's

Date Posted: 10/23/2019

Job Snapshot

Job Description

Brink’s Global Services (BGS) is a division of Brink’s Inc, the world’s premier provider of secure logistics and security solutions in more than 122 countries across 5 continents. Brink’s Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries. The company has a proud history of providing growth and advancement opportunities for its employees.

With over $3B in annual revenue and 60,700 dedicated employees in more than 40 countries, Brink’s has true global reach and a reputation as the most reliable name in the industry.

At Brink’s our culture is about living our Values of Safety, Customer Focus, Integrity, Engagement and Continuous Improvement every day, which makes a difference for our employees and our customers. Our values ensure that we work safely to protect ourselves and others, deliver successful customer solutions, always display the highest standards of ethics, and use technology to achieve results.  We have a challenging opportunity for a Continuous Improvement Project Manager!  

Job Summary:  
Reporting to the BGS US Vice President, this position will work primarily in support of assessment and development of new process improvements across all business lines.  He or she will work with all departments within business units to analyze where there is room for improvement.  They will be required to assist with the execution of new process improvement methodologies and toolsets.  They will be assisting with building proficiency for different departments through knowledge sharing and coaching.  They will help build the Business Process Improvement Team’s credibility by engaging effectively with stakeholders, deploying appropriate practices and create and maintain a reputation as the internal consultant of choice by senior management for any problem solving or design initiatives.

They will also assist with assuring each project is delivered on time and within budget.  The Continuous Improvement Project Manager will act as a change agent to help facilitate effective deployments/modifications to current practices.  Focus should be on the effective use of resources, within both people and technology, for the successful completion of each task.

Key Responsibilities:

Identify improvement opportunities and assist in managing improvement requests from the business

Consult with all levels throughout the organization, to define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access

Partner with leadership to build Lean culture and capability at all levels

Document and monitor business processes, business rules, metrics and standard operating procedures as a result of improvement initiatives

Deliver process improvement training to staff

Identify, assess/validate, document and share local best practices for potential company-wide adoption and standardization

Help create process flows and documentation for all departments

Ability to manage results, process and relationships while driving to identify outcomes.

Act as a liaison between departmental end-users, information technology analysts and consultants

Knowledge of Accounting and ERP systems to ensure optimal operational performance

Assist in developing an overall change management strategy and process

Takes initiative to directly support and solve both short-term and chronic Voice of Customer issues

Has the ability to conduct and prepare cost/benefit analysis

Behavior-based leadership: uses Influencer methodology to drive change management success at branch/district level

Participate in various business process and technology integration initiatives

Special projects as assigned by management

Analyze and Negotiate contracts and agreements

Perform other duties as assigned or necessary.

Job Requirements

Minimum Qualifications:

Minimum of five (5) years of progressive business experience implementing customer solutions/project management experience in a matrix environment that is operationally and customer service driven and/or where the relationship between customer solution implementation needs is balanced with profitability of the business.

Demonstrated track record of results and product implementation experience or transferable internal BGS/Brinks experience in Sales/Operations or Customer Service.

Ability to lift at least 50 pounds

21 years of age

Preferred Qualifications:

Bachelor’s degree in Accounting, Information systems or Finance

Three (3) years of experience with Microsoft Office products with a focus on Excel, PowerPoint and MS Project  

Four plus (4+) years of professional experience with process analysis, system implementations and/or change management  

Strong knowledge of GAAP/accounting theory

Proficiency with standard suite of Microsoft Office applications, especially Excel

Ability to handle multiple tasks and work independently with attention to details

Mature professional with sound judgement and interpersonal skills

Strong analytical ability

Excellent written and communication skills

Professional Skills:

High level of integrity where personal and professional values are aligned with the company’s mission, vision and leadership framework.

Self-aware and self-motivated - comfortable operating with minimal direction and will thrive in a dynamic environment as a leader influencing change and transformation.

Responsive performance driven.

Able to translate the organization’s vision into operational, quantitative plans, goals and schedules for improvement.

Credible and savvy operator who will be perceived as a trusted consultant and functional expert to senior management, an influential advisor; bold and courageous whilst having the antennae to understand cultural and political nuance.

Ability to forge strong relationships and work collaboratively within the global network and regional business setting.

Aptitude to gain credibility with senior leadership and inspire them to understand the value of the strategic pharmaceutical line of business vision.

If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink’s U.S.  We provide a competitive salary, medical, dental, vision and life insurance plans. In addition, we offer a 401(k) plan with company match.  If you are interested and meet the requirements for this position, please apply.

Brink’s, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.