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Supervisor Operations A in Louisville, KY at Brink's

Date Posted: 5/10/2019

Job Snapshot

Job Description

Brink’s Global Services is a division of Brink’s Inc. the world’s premier provider of secure logistics and security solutions in more than 122 countries across 5 continents.  Brink’s Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Supervisor, Operations A to be based at our Louisville OPS location.  

Job Summary:
The Supervisor – Operations A is responsible for providing management oversight and day to day leadership to our Drivers/Messengers and Export/Import support operation at our Los Angeles Operations facility.  This position must be able to work flexible hours and perform hands on freight forwarding responsibilities in addition to leading a team of front line secured logistics team members.  This position functions in an armed environment and requires the enforcement of rules to protect the premises and property of Brink's and its customers and in armored vehicles in transit, as well as the safety of persons on the premises of Brink's and its customers, including armored vehicles.

Key Responsibilities:
• Supervise and manage the schedule, assignments, routing, and all day to day responsibilities of our Drivers and Messengers and related staff at our LA OPS location and work closely with our BGS Ops office staff in Customer Service, support etc..  Includes managing the day to day team duties, route assignments, payroll, time off requests and all related personnel duties.
• Ensure that all shipments are handled in an accurate and timely manner, making it to each destination as scheduled and that staff appropriately/properly bag, tag, sort and route shipments.
• Ensure that proper documentation is completed and accurately attached to shipments as required by each shipment/airline: MAWB, Label, KP, I.E., etc.
• Manage team and ensure that all steps are taken to rectify issues with shipments where information is missing or requires sort inquiry to ensure the proper routing
• Notify department managers of any issues regarding the handling, sorting or routing of shipments
• Implement, enforce, and monitor safety and security policies in service delivery to ensure a safe and secure work environment
• Evaluate the suitability of crew members to perform their duties, including equipment, training, appearance, and effectiveness.  In addition travel to all local airports as necessary and to various road/customer locations to perform vehicle and service level inspections of our front line staff.
• Maintain effective working relationships and effectively communicate on matters pertaining to operations
• Work closely with location leadership, sort staff, PM staff, Drivers and Messengers to ensure operational efficiencies.
• Manage employee time and attendance as well as performance management and work with staff on their internal development.
• Work closely as a collaborative partner and develop/maintain key relationships with Sales, Customer Service, Show Division, Precious Metals and other key cross functional departments.
• Perform other duties as assigned

Job Requirements

Minimum Qualifications:
• Minimum of 3 years of experience in freight forwarding/logistics in a high volume/secured environment in positions of increasing responsibility such as Rout Coordinator, Sr. level Export/Import Coordination, Sr. Vault Clerk, Chief Cashier or other related operational positions.
• Minimum of 3 years working as Driver/Messenger/Dispatcher or similar related Operations position in an armed secured logistics environment.
• Proficiency with Microsoft Office products including but not limited to Excel, Word, PowerPoint and where possible internal Brink’s proprietary/commercial business software packages (i.e. BITS, Garcia etc.)
• Must be minimum of twenty one (21) years of age
• A current & valid driver’s license
• A valid weapons permit or ability to pass applicable weapons licensing requirements
• A valid guard card or ability to obtain a guard card or any other required licenses
• Ability to lift at least 50 pounds on a consistent regular basis
• Must have flexibility in working a wide range of hours including weekends/holidays as needed.

Preferred Qualifications:
• Bachelor’s Degree in business, engineering or other related field
• Ability to recognize errors and potential problems, and take appropriate measures to avoid service delays.
• Possess organizational skills and the ability to multi-task
• Ability to work well under pressure and meet deadlines
• Experience servicing a diverse population
• Knowledge of Customs Regulations
• A current & valid class B driver’s license
• Experience in the Air Transportation or Armored car industry•

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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