AR Clerk in New York, NY at Brink's

Date Posted: 8/7/2019

Job Snapshot

Job Description

Brink’s Global Services is a division of Brink’s Inc, the world’s premier provider of secure logistics and security solutions in more than 122 countries across 5 continents. Brink’s Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for an Accounts Receivable Clerk based out of our New York office located in the heart of the diamond district.

Job Summary: The Accounts Receivable Clerk is responsible for providing outstanding customer service in the process of collecting outstanding and current BGS consumer debt, assisting with customer refunds, processing and reviewing account adjustments, and resolving any/all client discrepancies and short payments. The position functions in a fast paced dynamic environment and will serve as a critical direct link to the division’s customer base. The incumbent will also be responsible for complying with the Company’s Credit and Collections policies and procedures and executes goals to maximize cash flow and sales while minimizing bad debt losses.

Key Responsibilities:
• Responsible for monitoring and maintaining assigned accounts and ensuring that all outstanding debt is monitored, tracked, worked on a daily basis including but not limited to contacting customers via phone and in writing where necessary, making account adjustments, ensuring that all small balance write offs are done in compliance with division/Company standards and processing credit memos.
• Will be accountable for reducing delinquency for all assigned accounts and making recommendations regarding assigned accounts to both finance department and Customer Service/Sales.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Must communicate & follow up effectively with sales dept. regarding customer accounts on a timely basis.
• Complete necessary weekly and monthly reporting to direct supervisor, create monthly delinquency notices and process monthly credit memos.
• Ensure that phone calls are made daily to all customers to ensure they are properly educated regarding their outstanding balances and in the process of completing these calls provide an outstanding level of customer service.
• Participate in team planning meetings and achieve as defined all department goals.

Job Requirements

Minimum Qualifications:
• Minimum of 3 years experience working in a high volume high touch collections department where retention and customer service were stressed.
• Intermediate level proficiency in Excel, Word and other MS Office products
• Must be 21 years of age at time of hire

Preferred Qualifications:
• 3 years experience in freight forwarding or logistics collections or customer service role related to collections/billing
• Associates Degree (Business or Accounting) or the equivalent work experience in Finance or Accounting
Professional Skills:
• Strong consultative, analytical, researching and problem solving skills
• Excellent interpersonal and communication skills
• Detail oriented, strong organizational skills and ability to work independently
• Sense of urgency and ability to multi-task
If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink’s Global Services. Brink’s provides an outstanding total compensation package for this position. In addition to a competitive salary, we offer to eligible employee’s medical, dental, vision, and life insurance plans. We also offer a 401(k) Plan. If you are interested and meet the requirements for this position, please apply.

Brink’s, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.