Business Analyst III in Coppell, TX at Brink's

Date Posted: 10/18/2018

Job Snapshot

Job Description

Brinks Global Services, a division of Brinks’ Company, is the premier provider of secured logistics around the world to financial institutions, premier jewelers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Business Analyst
• Serves as the liaison between the system users and the development team to help design and develop applications.
• Facilitates and documents the interactive system requirement sessions to capture business rules, workflow, project goals, and project benefits.
• Confers with personnel of organizational units involved to analyze current operational procedures, identify problems and learn specific input and output requirements
• Writes detailed description of user needs and program functions.
• Prepares workflow charts and diagrams to specify in detail operations to be performed by equipment and computer programs and operations to be performed by personnel in system.
• Plans and prepares technical reports and memoranda as documentation of program development.
• Provides assistance as required to organizations outside of the company (vendors, customers) to develop/improve automation that crosses company boundaries.
• Maintains an effective user-support relationship.
• Performs black box, integration and regression testing of the additional module / applications developed on an ongoing basis
• Performs training sessions to users as required

Level 1 Support
• Develops expertise on the current applications that are in use and provides first level of support for issues faced by the users
• Actively gains application configuration knowledge and configures applications to meet business needs

Reporting & Documentation
• Prepares application release notes, monthly progress reports
• Prepares elegant ‘how to’ documents on new features
• Assists with development of user guides
• Performs other duties as assigned or required

Job Requirements

• Minimum of 4 years experience Microsoft office suite (Visio, Word, Project, Excel, PowerPoint)
• Bachelor’s degree in MIS, Business Administration or combination of bachelor’s degree
• Minimum 4 years experience as a business analyst
• Able to travel up to 25%

• Facilitation of application design sessions.
• Previous experience in areas of process improvement.
• Works independently with limited supervision, coordinating projects to closure.
• Customer service and/or product support
• Writes test plans for system and user acceptance testing.
• Project Management skills
• Experience working with Client/Server and Web applications
• Knowledge of SQL
• Prior experience as business analyst in a logistics company

If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink’s U.S.  We provide a competitive salary, medical, dental, vision and life insurance plans. In addition, we offer a 401(k) plan with company match.  If you are interested and meet the requirements for this position, please apply.

Brink’s, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace.  

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.