Cargo Coordinator in New York, NY at Brink's

Date Posted: 2/8/2018

Job Snapshot

Job Description

Behind every secure transaction is a proud member of our team working with respect for our historic legacy and excitement for the future. In branch locations around the world, we’re doing critical work that keeps modern commerce moving. We specialize in secure transportation and handling of valuable goods, from raw materials and components to finished products, focusing within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries. We do it because it makes us proud. Brink’s Proud.

As a Cargo Coordinator at Brink’s Global Services, you’ll be responsible for building and maintaining a professional relationship with international and domestic customers. The qualified candidate will be responsible for receiving and processing information and files from Brink’s international affiliates relating to import and export Cargo shipments.
Your Role as a Cargo Coordinator
We’re the world’s premier provider of secure logistics and security solution in more than 122 countries across five continents. Our Cargo Coordinator is vital to the success of our branch locations, working with the Import and Export teams and assisting in the management of the day-to-day shipments.   

Additional responsibilities include.
• Respond to incoming communications from internal and external customers and where necessary resolve and escalate issues as needed.
• Provide information and quote prices for all services
• Communicate, and coordinate all customs clearance and transportation arrangements for commodity/customer moves including routing, delivery, booking, and other transportation logistics
• Respond to inquiries regarding status of shipments in transit; follow through on trace request as necessary; provide proof of delivery as requested.
• Prepare customs entries and follow-up with the clearance process on all entries prepared through partnership with internal and external partners.
• Calculate duties or tariffs to be paid on merchandise
• Review rates, trace product movement, file entries with Customs; provide clarification and valuation of merchandise
• Stay up-to-date on all customs changes
• Research customer claims ensuring the highest level of customer service on every call and ensure that all service complaints are handled diplomatically, channeling pertinent information to customer service manager.
• Ensure all transportation arrangements are made with full consideration of security implications, according to the BGS Procedures and within the General security regulations (GSR).

Job Requirements

The Skills You Need
We’re looking for professionals who fulfill the promise of our brand. A promise to uphold the integrity of our legacy and embrace our future. A promise to work with authority and confidence. A promise to respect the trust we’ve earned and pay it forward with the work we do. Our Cargo Coordinator will work collaboratively with our branch locations and have the flexibility to meet the unpredictability of the workday. Additional requirements include:

● Minimum of 3 years of experience in Customer Service in an Import or Freight Forwarding capacity
● Minimum three years of experience using MS Office and Windows applications
● At least 21 years of age
● Ability to lift at least 50 pounds and all other essential job functions.

About Brink’s Global Services
Brink’s Global Services USA, Inc. is a subsidiary of Brink’s Inc., the world’s premier provider for secure logistics and security solutions in more than 122 countries across five continents. Brink’s Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products. We do it because we’re needed. We do it because we’re trusted and valued. We do it because it makes us proud. Brink’s Proud.

What’s Next?
Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify all qualified candidates of their status. Thank you again for your interest in a career at Brink’s Global Services USA, Inc.  For more information about future career opportunities, join our talent network, like our Facebook page or follow us on Twitter.

Brink’s, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.