Engineer II-(Nwk,Sys or  SW) in Coppell, TX at Brink's

Date Posted: 3/8/2018

Job Snapshot

  • Employee Type:
  • Location:
    Coppell, TX
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description

Brink’s U.S., a division of Brink’s, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities.  The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Programmer / Analyst.

Job Summary:
The Programmer / Analyst is responsible for being the direct point of contact between the developers and the customers. This position will troubleshoot issues outside of the scope of Tier I support and provide feedback to the development team for product enhancements and new features for their software. This individual will support customers and the development team and provide mid-level code fixes.

Key Responsibilities:
• Research code-related issues remotely and correctly diagnose the issue
• Field customer support calls and perform root cause analysis/resolution into the issues the customer is facing
• Develop workaround solutions for issues related to software errors
• Troubleshoot and recommend technical solutions for customer issues related to software setup and configuration
• Work with Development and Quality Assurance staff to resolve issues reported by customers
• Perform other duties as assigned or necessary

Job Requirements

Minimum Qualifications:
• Minimum of 3 years experience in .Net, MS SQL, and PL/SQL in an IIS Windows environment
• Minimum of 1 year of experience developing or supporting Accounting applications/systems
Preferred Qualifications:
• Working knowledge of Clipper
• XML/XSL (light administration, issue diagnosis/resolution)
• AppWorx or other job scheduling tools
• BizTalk, ETL, or other middleware tools
• Working knowledge of networking principles
• Working knowledge of App/Server security protocols & tools
• BA/BS Degree in Computer Science or MIS
Professional Skills:
• Excellent interpersonal/communication and presentation skills
• Solid technical skills and strong attention to detail
• Problem-solving skills demonstrating a directed, methodical, cost-effective, data-driven approach
• Multi-tasking skills and a collaborative work style
• Excellent customer service and relationship building/management skills
• Professional, positive demeanor
If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink’s U.S.  We provide a competitive salary, medical, dental, vision and life insurance plans. In addition, we offer a 401(k) plan with company match.  If you are interested and meet the requirements for this position, please apply.

Brink’s, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.