Security Technician - US in Springfield Gardens, NY at Brink's

Date Posted: 11/19/2019

Job Snapshot

Job Description

Brink’s Global Services U.S., a division of Brink’s, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Technician.

Job Summary:

The Security Technician is responsible for the daily operation of all security programs, monitoring and responding appropriately to security systems and technology matters, and communicating effectively with internal and external customers. This position will work closely with Brink’s Ground Armored to proactively address security gaps/issues related to interdepartmental logistics.

Key Responsibilities:

Monitor and respond appropriately to a variety of alarm signals. Response must be timely and accurate, with particular attention given to general procedures and special instructions.

Communicate effectively with internal and external customers. Follow all departmental and company policies and procedures.

Complete required equipment checks and daily/weekend logs.

Answer multiple telephone lines. Respond to each caller in a professional and helpful manner while gathering information, troubleshooting, transferring calls, or putting callers into voice mail.

Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Follow-up to assure expectations are met.

Maintain building security and Monitoring Response Center operations following company procedures and policies to provide a safe and productive environment.

Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company.

Participate in job related training programs and meetings to continually refresh and update knowledge.

Job Requirements

Minimum Qualifications:

Minimum of 2 years of experience in a security setting

Minimum of 2 years experience working with Microsoft Excel, Word and PowerPoint

Ability to make independent decisions

A valid weapons permit or ability to pass applicable weapons licensing requirements

21 years of age

Must have the ability to work a flexible schedule with a wide range of hours including but not limited to weekends and where necessary holidays.

Preferred Qualifications:

Proficiency with internal Brink’s proprietary/commercial business software packages i.e. BITS, Garcia etc.

Knowledge of tactical security operations

Knowledge of logistical operations, products, services, policies, and procedures, in addition to a familiarity of the customers and the industries serviced.

High School Diploma or Equivalent

Professional Skills:

Professional, positive demeanor

Excellent customer service

Collaborative work style

Excellent verbal, written, and interpersonal communication skills

Excellent decision making and analytical skills

If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink’s Global Services.

Brink’s, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.